Monica Roldan serves as Managing Director of Onboarding & Support at Cedarstone, where she brings a steady, people-centered leadership style and a deep belief in the power of strong systems to support excellent client service. With a background spanning operations, scheduling, payroll, receivables, safety compliance, and accounting oversight, Monica has built her career around helping teams run with greater clarity, accountability, and follow-through. She is known for listening carefully, identifying root challenges, and strengthening the systems that help teams perform at their best.
At Cedarstone, Monica has continued to expand her leadership impact, helping shape onboarding and support strategies, guiding client relationships, and supporting the development of team members across service areas. Her work reflects a belief that great service is built through dependable processes, thoughtful communication, and a team culture centered on ownership and follow-through. Outside of work, Monica enjoys time outdoors and welcomes meaningful challenges with steady determination. She brings a “we can do hard things” mindset to her leadership—balanced by simple comforts like beginning the day with a cappuccino and ending it with a little ice cream.